Joined-up care delivering seamless care

"Joined-up care has long been advocated as a way of meeting the needs of patients with complex conditions."

Joined-up care delivering seamless care: a practical guide to making change happen
C Robertson, H Baxter, M Mugglestone, L Maher
NHS Institute for Innovation and Improvement
2010

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Improving healthcare quality at scale and pace

This is the full report describing the lessons learned from The Productive Ward: Releasing time to care programme.

Improving healthcare quality at scale and pace
King's College London and NHS Institute for Innovation and Improvement
2010

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How health systems make available information on service providers

"This report reviews information systems that report on the quality or performance of providers of healthcare in seven countries to inform the use and further development of quality information systems in the English NHS."

How health systems make available information on service providers: experience in seven countries
M Cacace, S Ettelt, L Brereton, J Pedersen, E Nolte
RAND Corporation
2011

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Safer patients initiative

The Health Foundation has published three documents describing the results and lessons learned from a mixed-method evaluation of a large-scale organisational intervention to improve patient safety in four UK hospitals.

1. Safer patients initiative: phase one
   
2. Safer patients initiative: phase two
   
3. Safer patients initiative: learning report

Feeling better? Improving patient experience in hospital

"This report looks at what we know about improving patients' experiences of hospital care and shares the approaches of both UK and USA hospital providers that have made significant progress in providing services that are truly patient-centred."

Feeling better? Improving patient experience in hospital
NHS Confederation
2010

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Discovering - and lowering - the real costs of health care

Professors Robert Kaplan and Michael Porter, at Harvard Business School, are conducting pilot projects set in major health care delivery organisations. They are investigating total costs for a number of medical conditions, and also comparing total costs incurred to treat the same medical condition by two different providers, one in the U.S. and one in Germany.

Discovering - and lowering - the real costs of health care
ME Porter
Harvard Business Review
2011

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Economic case for improving efficiency and quality in mental health

This document outlines the opportunities to make value for money savings in delivering mental health services using the QIPP approach, and by promoting early intervention and prevention of mental health problems. This paper supports No health without mental health.

No health without mental health: A cross-Government mental health outcomes strategy for people of all ages: Supporting document - The economic case for improving efficiency and quality in mental health
Department of Health
2 February 2011

Read more here.