Putting people first through shared decision-making and collective involvement

"This paper explores what it really means to put people first when commissioning and providing services, and sets out what we know about the benefits."

Putting people first through shared decision-making and collective involvement
NHS Confederation
March 2012

Read more here.

Personal experiences, public value: changing relationships in the NHS

"Intended to stimulate discussion, this paper is the first in a series looking at interactions between the NHS, individuals and communities. A further four papers in the run up to the 2012 NHS Confederation annual conference and exhibition will explore:

• putting people first through shared decision-making
• information and the power paradigm
• micro-enterprises and building community assets
• building social value within the system and society."

An uneasy consensus: patients, citizens and the NHS: Paper 1: Personal experiences, public value: changing relationships in the NHS
NHS Confederation
February 2012
Read more here.

Use of decision technologies in health care

These two audio slideshows are produced by the Nuffield Trust. They explain how decision technologies can be used in the NHS to help patients, clinicians, managers and commissioners make more informed decisions, and explore some of the existing applications of decision technologies in the health service.

• Listen to audio slideshow 1.
• Listen to audio slideshow 2.

Delivering the Information Revolution

"A framework for delivering the Information Revolution."

Delivering the Information Revolution: from vision to reality
SK Patel, S Ash
Public Sector Research Centre
Price Waterhouse Coopers
November 2011

Read more here.

Involvement, shared decision-making and medicines

"The paper is designed to map and clarify the various purposes and agendas at stake in patient involvement policies in relation to medicines, and the practical and ethical challenges of translating these purposes into practice."

Involvement, shared decision-making and medicines
A Cribb
Royal Pharmaceutical Society
November 2011

Read more here.

Can changing clinician-patient interactions improve healthcare quality?

"The quality of care is a factor of the quality of the interactions between people who use services and people who provide them. Thus, transforming this dynamic is a [lever] for improving quality."

Can changing clinician-patient interactions improve healthcare quality?
The Health Foundation
December 2011

Read more here.