NICE guideline: Patient experience in adult NHS services

"This clinical guidance offers evidence-based advice on ensuring a good experience of care for people who use adult NHS services."

Patient experience in adult NHS services: improving the experience of care for people using adult NHS services: CG138
National Institute for Health and Clinical Excellence (NICE)
February 2012

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NICE guideline update: Infection control in primary and community care

"This clinical guideline (published March 2012) updates and replaces NICE clinical guideline 2 (published June 2003)."

Infection: prevention and control of healthcare-associated infections in primary and community care: CG139
National Institute for Health and Clinical Excellence (NICE)
March 2012

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Guidelines for the management of norovirus outbreaks in acute and community health and social care settings

"This guidance gives recommendations on the management of outbreaks of vomiting and/or diarrhoea in hospitals and community health and social care settings, including nursing and residential homes."

Guidelines for the management of norovirus outbreaks in acute and community health and social care settings
NHS Confederation
November 2011

Read more here.