Health care leader action guide to effectively using HCAHPS

"HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems data) is a tool that can be used to help organizations improve the patient experience, and may have a related effect on clinical quality."

Health care leader action guide to effectively using HCAHPS
Health Research and Educational Trust
March 2012

Read more here.

Medical Leadership Competency Framework - self-assessment tool

The NHS Institute for Innovation and Improvement has developed a new version of the self assessment tool, which is linked to the Medical Leadership Competency Framework (MLCF), for doctors and medical students to review their leadership skills.

Access the tool here.

Guide to using quality improvement tools to drive clinical audits

"The guide describes how quality improvement approaches can be applied to clinical audit and specific QI tools that can contribute to the clinical audit process and when to use them."

Guide to using quality improvement tools to drive clinical audits
N Dixon, M Pearce
Healthcare Quality Improvement Partnership
October 2011

Read more here.

Self management support resource centre

This self management support area has been developed by The Health Foundation, to support healthcare professionals, service managers and commissioners develop their understanding of self management support.

Find out more here.