Finding a balance between "value added" and feeling valued

"The ability to reach an identified target and deliver on objectives relies on the successful engagement and empowerment of front-line staff, clients and families."

Finding a balance between "value added" and feeling valued: revising models of care. The human factor or implementing a quality improvement initiative using Lean methodology within the healthcare sector
R Deans, S Wade
Healthcare Quarterly, 2011, 14(3):58-61

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Strengthening health systems through innovation

"The purpose of this white paper is to examine the progress made within the health systems of seven comparator countries so we may learn how they have been able to help meet population health needs more effectively and make progress in health system redesign and transformation."

Strengthening health systems through innovation: lessons learned
A Snowden, J Cohen
International Centre for Health Innovation

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Joining up health and social care

"Improving joint working across the boundary between health and social care has the potential to make significant savings and has been a priority for many years."

Joining up health and social care: improving value for money across the interface
Audit Commission
December 2011

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Can changing clinician-patient interactions improve healthcare quality?

"The quality of care is a factor of the quality of the interactions between people who use services and people who provide them. Thus, transforming this dynamic is a [lever] for improving quality."

Can changing clinician-patient interactions improve healthcare quality?
The Health Foundation
December 2011

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Eliminating central line infections

"This report synthesizes lessons from four hospitals that reported they did not experience any central line-associated bloodstream infections (CLABSI) in their intensive care units in 2009."

Eliminating central line infections and spreading success at high-performing hospitals
S Silow-Carroll, JN Edwards
The Commonwealth Fund
December 2011

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Making clinical commissioning work

This is the transcript of a conference, which took place in October 2011, bringing together 150 delegates from policy, business and the NHS, to listen to and debate presentations on clinical commissioning.

An NHS for patients: making clinical commissioning work
Reform
October 2011

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Sharps safety

"RCN guidance to support implementation of the EU Directive 2010/32/EU on the prevention of sharps injuries in the health care sector."

Sharps safety
Royal College of Nursing
November 2011

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